Interviewing Essentials: Turning Questions into Clarity

Get instant access to expert strategies for conducting effective resident interviews.

Master the critical first step in eligibility determination with this comprehensive on-demand training from US Housing Consultants — available anytime, anywhere. Learn best practices and actionable tips to improve your interview accuracy and compliance. 

What You’ll Learn

In this on-demand webinar, you’ll discover how to:

• Understand application requirements by housing program
• Apply effective interviewing techniques
• Determine household composition accurately
• Communicate respectfully with individuals living with disabilities
• Identify and address common discrepancies in interviews

All content is pre-recorded so you can learn at your own pace. 

Who This Is For

This training is ideal for housing professionals responsible for eligibility interviews, including:

• Leasing agents & occupancy specialists
• Property managers
• Compliance specialists
• Resident service coordinators
• Trainers and supervisors
• New team members

Access expert insights whenever you need them. 

 What You’ll Take Away

• Instruction by Gary Kirkman, Director of Compliance Training
• Two continuing education hours toward  ACE designations
• Certificate of attendance provided within seven business days
• A downloadable reference manual for future use

Start learning right now!

Note: If purchased, this training must be completed by December 31, 2026, at 11:59 p.m. The training content will be removed beginning January 1, 2027. Refunds will not be provided for training that is not completed by the deadline.